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News Archive
Posted at 2017-02-01 18:37 By Søren Jacob Jensen
Scheduled maintenance 2017-02-03
We have scheduled maintenance this upcoming Friday at 23:00 CET.
We expect the maintenance to last until around 1:00 CET, but no longer than 4:00 CET.

Sorry for the inconvenience.

Posted at 2015-08-08 04:45 By Søren Jacob Jensen
Scheduled maintenance update
The scheduled maintenance took a bit longer than expected due to some hardware issues.
Replacing the bad part took longer than expected, but the issue should have been resolved.
Most services was back up again at 3:30.
If you have any issues or need help getting things started, please send us a mail.

Posted at 2015-08-04 11:13 By Søren Jacob Jensen
Scheduled network maintenance 2015-08-08 00:01 - 03:00
Our internet provider will perform maintenance the night between Friday (7th of August) and Saturday (8th of August). It is estimated to take less than 3 hours, and will cause some network drops during the maintenance.
We might schedule some hardware replacement before the network maintenance, if we get the spare parts in time.
That means our equipment will be restarted again.

Sorry for the inconvenience.

Posted at 2015-07-28 12:30 By Søren Jacob Jensen
Unplanned downtime due to hardware issues
We suffered from some hardware issues earlier today, which caused some downtime.
The issue has been resolved.
Sorry for the downtime.

Posted at 2015-06-12 13:34 By Søren Jacob Jensen
Scheduled maintenance 2015-06-14
We will be performing emergency maintenance this Sunday 14/6-2015 on all our equipment.
Our servers will be moved psysically, and a few hardware upgrades will be done.

It is estimated to take place from 20:30 - 22:30 CEST.

Sorry for the inconvenience and the short notice.

Posted at 2015-04-20 23:08 By Søren Jacob Jensen
Emergency maintenance 2015-04-20 23:59 - 04:00
Due to emergency power maintenance, our equipment will experience some dropouts during the above period.
No servers should be restarted during the maintenance, only networking equipment is affected.
We expect only short delays of <10 minutes during that period.
Sorry for the downtime and the very short notice of time.

Posted at 2015-03-27 17:01 By Søren Jacob Jensen
Defective core router at internet provider *UPDATE*
Our internet provider has suffered from a defective router, which means our services have been unavailable or unstable since 15:40.
It seems like our services died completely 16:25.
They are working as fast as they can to restore functionality.
Unfortunately the router caused a major impact on their network, hence causing an extended period of downtime.

17:42: The issue has been resolved.

Posted at 2015-03-01 23:31 By Søren Jacob Jensen
Follow-up on network issues
The network problems during the week, especially last night and this evening has been identified.
We are still not sure why it happens, only what causes it.
We might experience some network outages tomorrow (Monday), when the issue is debugged.

We are very sorry for the inconvenience.

Posted at 2015-02-26 14:16 By Søren Jacob Jensen
Network issues
We have suffered from network issues from 9:15 until 13:15 (GMT+1). A smaller attack should have been filtered, but for some reason our entire network went black, and not until 13:15 was it fixed.
It was a problem caused by our provider, and we had to await their solution.
We will try to find out what caused such a long Network problem so we can avoid it from happening again in the future.

We are very sorry for the inconvenience.

Posted at 2014-12-15 09:06 By Søren Jacob Jensen
Provider network maintenance 16/12-14 at 3:00 - 5:00 CET
Our network provider will perform maintenance during that time frame.
Expect downtime during that time.

Sorry for the inconvenience.

Posted at 2014-09-18 09:43 By Søren Jacob Jensen
Web1 MySQL database problems *Update 1*
We are currently suffering from some problems on the MySQL server on web1.eushells.com.

Update 1 at 11:20:
Unfortunately we felt the only data safe way to recover all data was to recover from our backup from last night at 2:38.
That means changes from 2:38 until around 8:00 will be gone due to the rollback.

We are very sorry for the inconvenience caused by the data roll back.

Posted at 2014-08-16 13:27 By Søren Jacob Jensen
Unexpected downtime
Last night 16/8-2014 from around 00:40 to 6:30 we suffered from som unexpected downtime.
There was a very short planned router maintenance, but things did not turn out as expected.
New router hardware had to be put in to replace the current equipment, and that unfortunately took a while.
Everything should have been up again since around 7:00 this morning.
Sorry for the inconvenience.

Posted at 2014-07-07 18:20 By Søren Jacob Jensen
Shell1 downtime
Due to technical issues with shell1 combined with holiday season, we suffered from about 8 hours if downtime on shell1.
It is back online now, but you might need to /bconnect on your psyBNC account or log in and restart your processes from the shell if you have such.
Sorry for the inconvenience.

Posted at 2014-04-25 00:46 By Søren Jacob Jensen
Downtime
We just suffered from roughly 1 hour of downtime due to power maintenance.
Our carrier failed to inform us and our provider about the maintenance, and since not all equipment has redundant power supplies, we suffered from some technical issues.

Sorry for the inconvenience.

Posted at 2014-04-02 03:47 By Søren Jacob Jensen
Router issue
We have been experiencing router problems with our uplink provider tonight causing complete network drop outs.
For some reason modifications made by our provider, not related to us, caused the router to go bazerk and flood itself to a crash.
We hope the issue have been resolved for now.
They are currently digging into the issue to find out what caused the unexpected behaviour.

Sorry for the inconvenience.

The issue lasted from around 02:25 til 3:42 with only a few minutes connectivity during that period.

 
+ 2017-02-01 18:37 +
Scheduled maintenance 2017-02-03
We have scheduled maintenance this upcoming Friday at 23:00 CET.
We expect the maintenance to last until around 1:00 CET, but no longer than 4:00 CET.

Sorry for the inc...
+ 2015-08-08 04:45 +
Scheduled maintenance update
The scheduled maintenance took a bit longer than expected due to some hardware issues.
Replacing the bad part took longer than expected, but the issue should have been resolved.
...
+ 2015-08-04 11:13 +
Scheduled network maintenance 2015-08-08 00:01 - 03:00
Our internet provider will perform maintenance the night between Friday (7th of August) and Saturday (8th of August). It is estimated to take less than 3 hours, and will cause some network d...
 
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